Communication and interpersonal skills in social work /
Koprowska, Juliet, author
Communication and interpersonal skills in social work / by Juliet Koprowska - Sixth edition - London : Learning Matters, c2024 - xix, 263 pages : 22 centimeters - c2024 - Transforming social work practice .
Includes bibliographical references and index.
1. Communication skills: don't they just come naturally. -- 2. What do we know about effective communication. -- 3. The human face of social work: understanding emotion and non-verbal communication. -- 4. Getting started. -- 5. Making process and managing endings. -- 6. Communicating with families. -- 7. Communicating with children. -- 8. Working with people with additional communication needs: communicative minorities. -- 9. Working with groups. -- 10. working with involuntary clients. -- 11. safety and risk: working with hostility and deception. -- 12. The demands and rewards of interpersonal work.
978-1-5296-2599-8
Communication
Interpersonal relations.
BCir. 302.2 / K8398c
Communication and interpersonal skills in social work / by Juliet Koprowska - Sixth edition - London : Learning Matters, c2024 - xix, 263 pages : 22 centimeters - c2024 - Transforming social work practice .
Includes bibliographical references and index.
1. Communication skills: don't they just come naturally. -- 2. What do we know about effective communication. -- 3. The human face of social work: understanding emotion and non-verbal communication. -- 4. Getting started. -- 5. Making process and managing endings. -- 6. Communicating with families. -- 7. Communicating with children. -- 8. Working with people with additional communication needs: communicative minorities. -- 9. Working with groups. -- 10. working with involuntary clients. -- 11. safety and risk: working with hostility and deception. -- 12. The demands and rewards of interpersonal work.
978-1-5296-2599-8
Communication
Interpersonal relations.
BCir. 302.2 / K8398c