Total quality in research and development/
McLaughlin, Gregory C.
Total quality in research and development/ by Gregory C. McLaughlin - Florida: St. Lucie Press c1995. - xv, 249p.: 22.7cm.
Includes glossary and index
contents --1. total quality in R&D --2. overview of total quality --3. the present R&D paradigm 4. present R&D system 5. beginning the systematic improvement process --6. planning and diagnosing 7. tool for managing customer satisfaction --8. a view to the future --9. total quality at cornings RD&E.
1-884015-02-6
BCir. 658.57 / M459t
Total quality in research and development/ by Gregory C. McLaughlin - Florida: St. Lucie Press c1995. - xv, 249p.: 22.7cm.
Includes glossary and index
contents --1. total quality in R&D --2. overview of total quality --3. the present R&D paradigm 4. present R&D system 5. beginning the systematic improvement process --6. planning and diagnosing 7. tool for managing customer satisfaction --8. a view to the future --9. total quality at cornings RD&E.
1-884015-02-6
BCir. 658.57 / M459t