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The voice of authority:

Booher, Diana

The voice of authority: 10 communication strategies every leader needs to know/ by Diana Booher - New York: McGraw-Hill 2007 - vi,207p.: 20.2cm.

Includes bibliography and index

Chapter 1. -- Is it correct? -- 2. Is it complete -- 3. Is it clear -- 4. Is it purposefully unclear -- 5. Is it consistent -- 6. Are you credible -- 7. Are you concerned and connected -- 8. Is it current -- 9. Does your communication make you look competent - 10. Is it circular.

13-978-0-07-148669-9

BCir. 658.45 / B64v 2007