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Essentials of credit, collections, and accounts receivable/

Schaeffer, Mary S.

Essentials of credit, collections, and accounts receivable/ by Mary S. Schaeffer. - New Jersey: John Wiley and Sons, Inc., c2002. - xv, 256p. 22.5cm.

Include index

Chapter 1. The first step: approving the credit --2. The second step: billing --3. The third: Collecting the money --4. Accounts receivable issues --5. Handling deduction issues --6. Interacting with sales and marketing --7. Customer relations and customer visits --8. Letters of credit and other security interests --9. Legal considerations surrounding credit --10. Bankruptcy --11. Technology in the credit and collections department --12. Professionalism and the future of the credit profession.

0-471-22074-4

BCir. 658.88 / Sch136 2002