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Quality in education: An implementation handbook/

Arcaro, Jerome S.

Quality in education: An implementation handbook/ by Jerome S. Arcaro - Florida: St. Lucie Press/ c1995 - xvi, 172p.: 23.5 cm. - c1995

include index

Contents I. Introduction --II. Leadership --III. Malcolm baldrige national quality award for education --IV. TQM in education --V. Quality --VI. Examples of quality schools --VII. TQM implementation --VIII. Organizing for quality --IX. Creating quality task teams --X. The problem-solving --XI. Problem-solving tools and techniques --XII. Basic problem-solving tools --XIII. Cost of quality --XIV. Continuous improvement --XV. Conclusion.

1-884015-58-1

BRef. 371.00973 / Ar21t 1995