Managing credit: How to master the basic skills of credit control/
Hedges, Roy
Managing credit: How to master the basic skills of credit control/ by Roy Hedges - Deluxe edition - Hongkong : Grolier International Inc., c1999 - 187p. : 24 cm.
Includes glossary and index
1. Controlling your credit --2. Creating a credit policy --3. Assessing credit risk --4. Dealing with consumer credit --5. Operating a sales ledger --6. Profit from customers' complaints --7. Making sure you get paid --8. Coping with litigation and insolvency --9. Getting to know commercial law --10. Discovering export credit --11. Taking advantage of credit insurance.
0-7172-9737-3
BRef. 658 / H358g 1999
Managing credit: How to master the basic skills of credit control/ by Roy Hedges - Deluxe edition - Hongkong : Grolier International Inc., c1999 - 187p. : 24 cm.
Includes glossary and index
1. Controlling your credit --2. Creating a credit policy --3. Assessing credit risk --4. Dealing with consumer credit --5. Operating a sales ledger --6. Profit from customers' complaints --7. Making sure you get paid --8. Coping with litigation and insolvency --9. Getting to know commercial law --10. Discovering export credit --11. Taking advantage of credit insurance.
0-7172-9737-3
BRef. 658 / H358g 1999