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Writing business letters: How to tackle your day-to-day business correspondence successfully/

Dobson, Ann

Writing business letters: How to tackle your day-to-day business correspondence successfully/ by Ann Dobson - Deluxe edition - Hongkong : Grolier International Inc., c1999 - 183p.: 24 cm.

Include glossary and index

1. The business letter --2. Mastering the basics --3. Planning your letter --4. Presenting your letter --5. Using word processing systems --6.Letters to customers and suppliers --7. Letters to promote the company --8. Letters dealing with accounts problems --9. Letters on staff matters --10. Letters for overseas --11. Letters on tricky subjects --12. Personal business letters.

0-7172-9748-9

BRef. 658 / D656g 1999