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How to become a better negotiator/

Luecke, Richard A.

How to become a better negotiator/ by Richard A. Luecke and James G. Patterson - Second edition - New York : American Management Association, c2008 - ix, 96p.: 22.5 cm

Include index

Chapter 1. Win -lose or win-win --2. Three indispensable concepts --3. Communication styles --4. Listening as a primary negotiating skill --5. Managing Conflict --6. The importance of assertiveness --7. Prepare to negotiate --8. Doing the deal --9. Common pitfalls.

978-0-8144-0047-0

BRef. 658.4052 / L571h 2008