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Manual on human behavior and crisis management/

Soriano, Oscar G.

Manual on human behavior and crisis management/ by Oscar Gachalian Soriano - Quezon City : Great Books Trading, c2003 - x, 177p.: 22cm.

include bibliography

Chapter 1. Human behavior --2. Mental disorders --3. Crisis management --4. Managing hostage situations --5. Negotiation approaches and operational procedures --6. The first responders and the barricade matrix --7. Media operations and the communications specialists --8. Contemporary terrorism --9. Terrorist negotiations.

ISBN: 971-8581-47-2

Subjects--Topical Terms:
Human behavior -- Handbooks, manuals, etc.
Crisis management

Dewey Class. No.: BFil. 302.5 / So688m

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