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Fundamentals of business communication /

Abulencia, Efren F.

Fundamentals of business communication / by Efren F. Abulencia - First Editon - Manila.: REX BOOK STORE c2014 - xii,162p. ill,; 25.4cm. - c2014

Includes references, appendices and index

Chapter 1. The nature of business communication process --2. The principles of writing and the writing process --3. Formatting the physical form of the business letter --4. Writing sales and promotional letters --5. Writing credit and collection letters --6. Writing claim and adjustment letters --7. Preparing resumes and job application letters --8. Preparing recommendation and reference letters --9. Preparing a memorandum and a endorsement letter --10. Preparing minutes of the meeting --11. Preparing business reports --12. Using graphics in business reports --13. Preparing social-business correspondence --14. Digital communication in business.

978-971-23-6819-6

BFil.658.45 / Ab9f