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Securit guard performance and client satisfaction / (Record no. 4476)

MARC details
000 -LEADER
fixed length control field	02710nam a22002057a 4500
001 - CONTROL NUMBER
control field	0088
003 - CONTROL NUMBER IDENTIFIER
control field	OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20181009174121.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	170812b xxu\|\|\|\|\| m\|\|\| 00\| 0 eng d
040 ## - CATALOGING SOURCE
Transcribing agency	UM Bansalan College LIC
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	BT/L495s/2016
100 ## - MAIN ENTRY--PERSONAL NAME
9 (RLIN)	6097
Personal name	Lechedo, Johnrey G.
245 ## - TITLE STATEMENT
Title	Securit guard performance and client satisfaction /
Statement of responsibility, etc.	by Johnrey G. Lechedo, Lester Q. Culango and Claire Ann L. Nayre.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	--Davao del Sur:
Name of publisher, distributor, etc.	UM Bansalan College,
Date of publication, distribution, etc.	2016.
300 ## - PHYSICAL DESCRIPTION
Extent	i, 51p.:
Dimensions	29cm.
520 3# - SUMMARY, ETC.
Summary, etc.	The challenges for campus law enforcement are to provide security to students, employees, staff sand visitors - known to be as the clients of security personnel - and to protect constitutional guarantees while, at the same time, maintaining safety and order on the campus. Accomplishing these objectives requires (1) a thorough understanding of these often competing principles, (2) effective communications and planning, and (3) the development of strategies and practices that protect constitutional guarantees while maintaining a safe and secure environment on campus. Client's satisfaction would then be determined depending on how members of security personnel perform their duties and functions. This study lays the groundwork for future studies by providing a description of client's satisfaction in security guard's performance, Further, this study analyzed the results of a survey conducted to the students of University of Mindanao Bansalan College by employing a descriptive-correlation method to determine the level of performance of security guards and client's satisfaction to the performance of security guards in their duties and functions. Moreover, this thesis seeks to determine if there is a significant difference between security guard's performance and client's satisfaction by using descriptive statistics, frequency and percentage, arithmetic mean and standard deviation and ANOVA. The data analysis further shows that there is no significant relationship between security guard's performance and client's satisfaction when analyzed by year level which indicates that student's year level is not the main determinant in identifying client's satisfaction on how security guards perform their duties and functions. It is therefore recommended that other determinants, like administrative officers, employees and staff, and visitors must be included in the conduct of the study in order to draw up conclusive statistical data analysis and interpretation and conclusions in client's satisfaction on how security guards perform their duties and functions.
700 ## - ADDED ENTRY--PERSONAL NAME
9 (RLIN)	6099
Personal name	Culango, Lester Q.
700 ## - ADDED ENTRY--PERSONAL NAME
9 (RLIN)	6100
Personal name	Nayre, Claire Ann L.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Dewey Decimal Classification
Koha item type	Bansalan Undergraduate Thesis

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Current library	Date acquired	Inventory number	Total Checkouts	Full call number	Date last seen	Price effective from	Koha item type
		Dewey Decimal Classification		Not For Loan	UM Bansalan College LIC	08/12/2017	0088		BT/L495s/2016	08/12/2017	08/12/2017	Bansalan Thesis