Service Quality and client satisfaction of MSWDO in the Municipality of Bansalan, Davao Del Sur/ (Record no. 6108)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01708nam a22001937a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20181011193949.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 181011b ||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | UM Bansalan College LIC |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | BT/ D36s/2018 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 8218 |
| Personal name | Deloria, Laranica T. |
| 245 ## - TITLE STATEMENT | |
| Title | Service Quality and client satisfaction of MSWDO in the Municipality of Bansalan, Davao Del Sur/ |
| Statement of responsibility, etc. | by Laranica T. Deloria, Jeslyn S. Baquero, and Kimberly P. Cubong. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | --B ansalan Davao Del sur: |
| Name of publisher, distributor, etc. | UM Bansalan College |
| Date of publication, distribution, etc. | c2018 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | ix, 46p.: |
| Other physical details | ill.; |
| Dimensions | 30cm. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This study determined and analyzed the service quality and client satisfaction in MSWDO of Bansalan davao Del Sur and it is the result of a field research which aimed to determined the quality offered by MSWDO. the research study was participated by 200 respondent coming from selected resident in Bansalan Davao Del sur such as New Clarin, Dolo and Sto Nino. It revealed that service quality and client satisfaction have direct relationship. This study plays a great role which well serve as helping tool to MSWDO management to improve and enhance the existing guidelines and practice in terms of quality service to the client and to be a guide in specific dimension top be improved. As a civil servant, service is the business. The image of MSWDO can be observe thru up- to-date equipment, facilities, information for any changes and guidelines and policies of there existing programs and those information should be disseminated to the client so that they well also known and can adopt whatever changes that well take place. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 8219 |
| Personal name | Baquero, Jeslyn S. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 8220 |
| Personal name | Cubong, Kimberly P. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Bansalan Undergraduate Thesis |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Current library | Date acquired | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | UM Bansalan College LIC | 10/11/2018 | 78135 | BT/ D36s/2018 | 78135 | 10/11/2018 | 10/11/2018 | Bansalan Undergraduate Thesis |