TY - BOOK AU - Cachon, Gerard AU - Terwiesch, Christian TI - Matching supply with demand : : An introduction to operations management SN - 978-1-266-15664-9 U1 - BCir. 658.5 Fifth edition PY - 2024/// CY - New York : PB - McGraw-Hill, KW - Production management N1 - Includes glossary, references and indices; Contents: Introduction--The Process view of the organization--Understanding the supply process: evaluating process capacity--Estimating and reducing labor costs--Batching and other flow interruptions: Set-up times and the economic order quantity model--The link between operations and finance--Quality and statistical process control--Lean operations and the Toyota production system--Variability on process performance: Waiting time problems--The impact of variability on process performance: Throughput losses--Scheduling to prioritize demand--Project management--Forecasting--Betting on uncertain demand: The Newsvendor model--Assemble-to-order, make-to-order, and quick response with reactive capacity--Service levels and lead times in supply chains: the order-up-to inventory model--Risk-pooling strategies to reduce and hedge uncertainty--Revenue management with capacity controls--Supply chain coordination ER -