Koprowska, Juliet, author <br/><br/>
Communication and interpersonal skills in social work / 
by Juliet Koprowska 
 - Sixth edition 
 - London :  Learning Matters,   c2024 
 - xix, 263 pages :  22 centimeters 
 - c2024 
 - Transforming social work practice .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>1. Communication skills: don't they just come naturally. -- 2. What do we know about effective communication. -- 3. The human face of social work: understanding emotion and non-verbal communication. -- 4. Getting started. -- 5. Making process and managing endings. -- 6. Communicating with families. -- 7. Communicating with children. -- 8. Working with people with additional communication needs: communicative minorities. -- 9. Working with groups. -- 10.  working with involuntary clients. -- 11. safety and risk: working with hostility and deception. -- 12. The demands and rewards of interpersonal work. 
<br/><br/><label>ISBN: </label>978-1-5296-2599-8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication<br/>Interpersonal relations.
<br/><br/><label>Dewey Class. No.: </label>BCir. 302.2  / K8398c