Beesley, Paula, author <br/><br/>
Developing communication skills in social work /  
by Paula Beesley, Melanie Watts and Sarah Harlow 
 - Second edition 
 - London :  Sage,   c2024 
 - vii, 205 pages :  illustrations ;  22 centimeters 
 - c2024 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>1. Reflection and emotional intelligence. 2. Initial engagement. 3. Listening. 4. Clarification. 5. Empathy. 6. Challenging: Holding sensitive conversations. 7. Working with resistance. 8. Barriers to effective communication. 9. Remote communication. 10. Case recording and assessments.  11. Inter-professional communications. 12. Managing endings. 
<br/><br/><label>ISBN: </label>978-15297-5278-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication<br/>Social work
<br/><br/><label>Dewey Class. No.: </label>BCir. 361.3  / B3928d