Aashima, Mittal, author

Services marketing / by Aashima Mittal and Ayushi Sethi - New Delhi : Nisha Scientific, c2023 - vii, 292 pages : illustrations ; 22 centimeters - c2023

Includes bibliographical references and index.

1. The emergence of service economy. -- 2. Marketing matrix. -- 3. Services markerting matrix. -- 4. Service buying behavior. -- 5. Service quality.

978-93-93274-16-8


Service industries--Marketing

BCir. 658 / M6977s