Achieving excellence : Integrating total quality management and operations management /
by Angelita Ong Camilar-Serrano
- Intramuros, Manila, Philippines : Unlimited Books Library Services & Publishing, Inc., c2025
- xii, 154 pages ; 25 centimeters
Includes bibliographical references.
Contents: 1. Foundations of TQM and Operations Management.-- 2. Quality Management Systems and Operational Efficiency.-- 3. Lean Manufacturing and Six Sigma.-- 4. Strategic Planning and Performance Measurement.-- 5. Supply Chain Management.-- 6. Technology and Innovation in TQM and OM.-- 7. Human Resources and Organizational Culture.-- 8. Sustainability and Corporate Social Responsibility.