TY - BOOK AU - Camilar-Serrano, Angelta Ong, author TI - Achieving excellence: Integrating total quality management and operations management SN - 978-621-427-243-3 U1 - BFil. 658.562 PY - 2025/// CY - Intramuros, Manila, Philippines PB - Unlimited Books Library Services & Publishing, Inc. KW - Management N1 - Includes bibliographical references.; Contents: 1. Foundations of TQM and Operations Management.-- 2. Quality Management Systems and Operational Efficiency.-- 3. Lean Manufacturing and Six Sigma.-- 4. Strategic Planning and Performance Measurement.-- 5. Supply Chain Management.-- 6. Technology and Innovation in TQM and OM.-- 7. Human Resources and Organizational Culture.-- 8. Sustainability and Corporate Social Responsibility ER -