Operating management - Stevenson, William J.; Chuong, Sum Chee (Quezon City: Mc Graw Hill Education, 2014)
Chapter 1. Introduction to operation management. --chapter 2. Competitiveness, Strategy and Productivity. --Chapter 3.Forecasting. --Chapter 4. Product and service designed. --Chapter 5. Decision theory. --Chapter 6. Linear programming. --Chapter 7. Design of work system. --Chapter 8. Location, Planning and Analysis. --Chapter 9. Management of quality. --Chapter 10. Quality control. --Chapter 11. Supply chain management. --Chapter 12. Inventory management. --Chapter 13. Aggregate Planning. --Chapter14. MRP and ERP. --Chapter 15. JIT and Lean Operation. --Chapter 16. Scheduling. --Chapter 17. Project management. --Chapter 18. Management of waiting lines.
includes appendices and index