Fernandez, Ricardo R.

Total quality in purchasing and supplier management/ by Ricardo R. Fernandez. - Florida: St. Lucie Press, c1995. - xiii,319p.: ill. 22.7cm.

Includes appendix, glossary and index

1. The need for purchasing/ supplier quality management the missing link -- 2. Overview of total quality -- 3. The total purchasing/ supplier quality management model -- 4. customer- supplier relationship -- 5. Linking suppliers through policy deployment -- 6. Supplier certification -- 7. ISO 9000 and purchasing/supplier quality -- 8. Supplier continuous improvement -- 9. Supplier measurement and feedback -- 10. Strategy for implementation -- 11. Conclusions and future expectation.

1-8840-15-00-X


Industrial procurement--Management.
Total quality management.

BCir. 658.72 / F391t