TY - BOOK AU - Bailey, Edward P. TI - Writing and speaking at work: A practical guide for business communications SN - 0-13-041445-X U1 - B.C. 658.45 Second edition PY - 2002/// CY - --New Jersey PB - Pearson Education, Inc. N1 - Includes appendix and index; Chapter 1. -- What is good writing? -- 2. Developing a good style -- 3. Using example and comparisons -- 4. Making your page look inviting -- 5. Making your main point easy to find -- 6.Illustrating your ideas -- 7. Getting beyond the period and comma -- 8. Leaning commonsense rules -- 9. Preparing a resume and cover letter -- 10. Documenting your sources -- 11. Making the most of email -- 12. What is business speaking? -- 13. Using good techniques of delivery -- 14. Developing a clear student -- 15. Choosing and designing visual aids -- 16. Giving a presentation using a computer -- 17.Giving a presentation using -- 18. Rehearsing , setting up the room and overcoming nervousness -- 19. Preparing an annotated presentation ER -