TY  - BOOK
AU  - Booher, Diana
TI  - The voice of authority: 10 communication strategies every leader needs to know
SN  - 13-978-0-07-148669-9
U1  - BCir. 658.45 
PY  - 2007///
CY  - --New York
PB  - McGraw-Hill
N1  - Includes bibliography and index; Chapter 1. -- Is it correct? -- 2. Is it complete -- 3. Is it clear -- 4. Is it purposefully unclear -- 5. Is it consistent -- 6. Are you credible -- 7. Are you concerned and connected -- 8. Is it current  -- 9. Does your communication make you look competent - 10. Is it circular
ER  -