Guffey, Mary Ellen <br/><br/>
Business communication:  Process and product/ 
by Mary Ellen Guffey 
 - 2nd edition 
 - Ohio:  South-Western College Publishing  c1997. 
 - xxxvi, 559p.:  ill.  25.5cm. 
<br/><br/> Includes appendix and index 
<br/><br/>Brief Contents  -- Part 1.  communication foundations  --2. the writing process  --3. letters and memos  --4. reports and proposals  --5. presentation skills. 
<br/><br/><label>ISBN: </label>0-538-84514-7 
<br/><br/><label>Dewey Class. No.: </label>BCir.658.45  / G939b 1997