TY  - BOOK
AU  - Guffey, Mary Ellen
TI  - Business communication: Process and product
SN  - 0-538-84514-7
U1  - BCir.658.45 2nd edition
PY  - 1997///
CY  - --Ohio
PB  - South-Western College Publishing
N1  - Includes appendix and index; Brief Contents  -- Part 1.  communication foundations  --2. the writing process  --3. letters and memos  --4. reports and proposals  --5. presentation skills
ER  -