Oslon, Carol Booth. <br/><br/>
Business communication/  by Carol M. Lehman and Debbie D. DuFrene 

 - 12 edition 
 - Ohio:  South-Western College Publishing  c1998. 
 - xxxiii, 569p.:  ill.  25.3cm. 
<br/><br/> Includes appendix and index 
<br/><br/>Part I. Communication foundation  --II. The writing process --III. Communicating through letters, memorandums, and e-mail messages  --IV. Communicating through reports and business presentation  --V. Communicating about work and jobs. 
<br/><br/><label>ISBN: </label>0-538-87520-8 
<br/><br/><label>Dewey Class. No.: </label>BCir. 648.45  / L528b 1998