TY - BOOK AU - Haas, Robert W. TI - Business marketing: A managerial approach SN - 0-538-84752-2 U1 - B.C. 658.8 PY - 1995/// CY - --Ohio PB - South-Western College Publishing N1 - Includes glossary and index; Part one. Understanding the business marketing environment --Two. Organization customers and market behavior --Three. The business marketing process: segmentation, planning, strategy, and intelligence gathering --Four. The business marketing mix --Five. Business marketing performance: control and evaluation --Six. Cases ER -