TY - BOOK AU - Haines, Stephen G. AU - McCoy, Katie TI - Sustaining high performance: The strategic transformation to a customer-focused learning organization SN - B.C. 658.4'012 U1 - BCir. 658.4'012 PY - 1995/// CY - --Florida PB - St. Lucie Press N1 - Includes bibliography and index; Part I. Reinventing strategic management: An overview --II. Developing a strategic plan: Step-by-step --III. Mastering strategic change: "Where the rubber meets the road" --IV. Getting started: Different options and customized applications ER -