TY - BOOK AU - Hoebeke, Luc TI - Making work system better: A practitioner's reflections SN - 0-471-94248-0 U1 - BCir. 658.4 PY - 1994/// CY - --New York PB - John Wiley & Sons N1 - Includes references, bibliography, glossary and index; Chapter 1. Background and purpose --2. Basic concepts of the framework --3. The four domains: definition and general characteristics --4. The added-value domain: from a time span of 1 day to one of 2 years --5. The second recursion level: the innovation domain --6. The third recursion level: the value-system domain --7. Beyond the 20-year time span: the spiritual domain --8. Starting to play with the framework --9. Annotated bibliography and conclusion --10. Synopsis and glossary ER -