TY - BOOK AU - Churchill, Gilbert A. AU - Brown, Tom J. AU - Suter, Tracy A TI - Introduction to marketing research SN - 978-981-4352-91-8 U1 - BCir.658.83 PY - 2012/// CY - -Australia PB - CENGAGE Learning KW - Introduction to marketing research N1 - Includes glossary and index; Chapter 1. The Role of Marketing Research --2. Gathering Marketing Intelligence: The Systems Approach --3. Gathering Marketing Intelligence: The Project Approach --4. Problem Formulation --5. Types of Research Design and Exploratory Research --6. Descriptive and Casual Research Designs --7. Secondary Data --8. Standardized Marketing Information Services --9. Collecting Primary Data --10. Collecting Information by Communication --11. Collecting Information by Observation --12.Asking Good Questions: Measurement Basics --13. Measuring Attitudes and Other Variables --14.Designing the Questionnaire or Observation Form --15. Developing the Sampling Plan --16. Determining Sample Size --17. Collecting the Data: Nonsampling Errors and Response Rate Calculation --18. Data Analysis: Preliminary Steps --19. Data Analysis: Analyzing Individual Variables and Basics of Hypothesis Testing --20. Data Analysis: Analyzing Multiple Variables Simultaneously --21. The Research Report ER -