TY - BOOK AU - Douglass, Laura MAe TI - The effective nurse: Leader and manager SN - 0-8016-6320-2 U1 - BCir. 362.173068 -Fourth edition PY - 1992/// CY - St. Louis, Missouri PB - Mosby Year Book N1 - Includes references, glossary and index; 1. Nursing leadership and management --2. Styles of leadership and management --3. Organizational structure and management systems --4. nursing personnel and their roles --5. Staffing process and nursing care delivery systems --6. Planning and decision making: fundamental processes --7. Direction --8. Communication process --9. Conflict resolution --10. Control --11. Staff training and development --12. Legal and ethical issues ER -