TY - BOOK AU - Nicholls, Anne TI - Mastering public speaking: How to prepare and deliver a successful speech or presentation SN - 0-7172-9734 U1 - BRef. 658 Deluxe ed. PY - 1999/// CY - --Hongkong PB - Grolier International Inc. N1 - Includes glossary and index; 1. Understanding what makes a good speaker --2. Deciding your purpose and message --3. Understanding and researching your audience --4. Preparing your speech --5. Writing your speech --6. Finding a voice --7. Body language and non-verbal communication --8. Audio-visual aids and the physical environment --9. Preparing yourself and dealing with nerves --10. Putting it all together --11. Dealing with the media ER -