TY  - BOOK
AU  - Hedges, Roy
TI  - Managing credit: How to master the basic skills of credit control
SN  - 0-7172-9737-3
U1  - BRef. 658 Deluxe ed.
PY  - 1999///
CY  - Hongkong
PB  - Grolier International Inc.
N1  - Includes glossary and index; 1. Controlling your credit  --2. Creating a credit policy  --3. Assessing credit risk  --4. Dealing with consumer credit  --5. Operating a sales ledger  --6. Profit from customers' complaints  --7. Making sure you get paid  --8. Coping with litigation and insolvency  --9. Getting to know commercial law  --10. Discovering export credit  --11. Taking advantage of credit insurance
ER  -