TY  - SER
AU  - Jacobe, Ann
TI  - Customer first: Know your startup-and customers-inside out 
SN  - 0115-3544
U1  - BPer 338.0405 
PY  - 2014///
CY  - --California, USA
PB  - Summit Publishing Co. Inc.
KW  - Business enterprises - Customer relations
ER  -