TY  - BOOK
AU  - Susada, Erick Paul
AU  - Enanoria, Mercy
AU  - Lumantas, Mirelyn
AU  - Momo, Jonah May
AU  - Saucejo, Vervina Flor
AU  - Cabaral, Gian Carlo
AU  - Obtenario, Mark
TI  - The water distribution of bansalan water district and the satisfaction level of the water consumers in poblacion dos, bansalan, davao del sur
U1  - BT/Su81w/2010 
PY  - 2010///
CY  - --Davao del Sur
PB  - UM Bansalan College.
N2  - The research bases mainly on quantitative method; that is questionnaire method. The researchers aim to measure the customer satisfaction by comparing their expectation and perception of services give by the BWD (Bansalan Water District). GAP MODEL OF SERVICE QUALITY serves the theoretical framework for the research. Moreover GAP MODEL OF SERVICE QUALITY dimensions covering Reliability, Assurance, Empathy, Responsiveness and Tangibles are used in the further development of theory and modeling of the questioners for this research
ER  -