Principles of marketing /
by Angelita Ong Camilar-Serrano
- Manila: Unlimited books Library Services & Publishing Inc., c2016
- x, 394p.: 25.3cm
- c2016
Includes appendices, bibliography and webliography.
Chapter 1: Marketing principles and strategies --Chapter 2: Customer relationship: customer service --Chapter 3: Market opportunity analysis and consumer analysis --Chapter 4: The marketing mix --Chapter 5: Managing implementation and control --Chapter 6: Workshop and presentation of marketing plan.