TY - BOOK AU - Camilar-Serrano, Angelita Ong TI - Principles of marketing U1 - BFil. 658.8 PY - 2016/// CY - Manila PB - Unlimited books Library Services & Publishing Inc. KW - Marketing N1 - Includes appendices, bibliography and webliography; Chapter 1: Marketing principles and strategies --Chapter 2: Customer relationship: customer service --Chapter 3: Market opportunity analysis and consumer analysis --Chapter 4: The marketing mix --Chapter 5: Managing implementation and control --Chapter 6: Workshop and presentation of marketing plan ER -