Human behavior and crisis management - Eduardo, Jesster P.; Panganoron, Carlito R. (s.l.: Wiseman's Books Trading, Inc., 2015)
Chapter 1.--Introduction to human behavior --2.Factory altering behavior and coping mechanism --3.Disorders --4.Crisis and emergency --5.Hostage negotiation.
Includes appendix and references.
Keywords: Human behavior; Police -- Management