TY - BOOK AU - N/A TI - Operations management: an introductory guide SN - 978-1-98461-733-0 U1 - BCir. 658.5 PY - 2019/// CY - 277 Sixteen Mile Drive. PB - Essential Learning KW - Production management KW - Manufacturing processes N1 - Includes Preface and Index; --Chapter 1. Operational Management --Chapter 2. Operational Strategy --Chapter 3. Business Forecasting --Chapter 4. Importance of Business Process Modeling --Chapter 5. Total Quality Management --Chapter 6. Supply Chain Management (SCM) ER -