TY - BOOK AU - Arcaro, Jerome S. TI - The baldrige award for education: How to measure and document quality improvement SN - 884015-75-1 U1 - BCir.379.154 PY - 1995/// CY - --Delray beach, Florida PB - St.Lucie Press N1 - Includes appendix; --Contents 1.Malcolm baldride: National quality award --2.Analysis of current environment --3.Moving forward --4.Why should schools implement the baldrige assessment process? --5.Total quality schools --6.Mater forms --7.Case study ER -