Nelson, Amy

Consumer behavior : Building marketing strategy/ by Amy Nelson - New York: Willford Press, c2022 - vi, 233 pages: illustrations; 25 centimeters - c2022 - Knowledge series .

Includes bibliographical references and index

Chapter 1. Consumers and their Behavior,-- Chapter 2. Segmenting Consumers,-- Chapter 3. Modeling of Consumer Behavior,-- Chapter 4. Consumer Service, Satisfaction and Relationship Management,-- Chapter 5. An Integrated Study of Consumerism.

978-1-64728-383-4


Consumer behavior
Consumer's preferences
Consumer profiling
Marketing

BCir. / 658.834 2