TY - BOOK AU - Nelson, Amy TI - Consumer behavior: Building marketing strategy SN - 978-1-64728-383-4 U1 - BCir. PY - 2022/// CY - New York PB - Willford Press KW - Consumer behavior KW - Consumer's preferences KW - Consumer profiling KW - Marketing N1 - Includes bibliographical references and index; Chapter 1. Consumers and their Behavior,-- Chapter 2. Segmenting Consumers,-- Chapter 3. Modeling of Consumer Behavior,-- Chapter 4. Consumer Service, Satisfaction and Relationship Management,-- Chapter 5. An Integrated Study of Consumerism ER -