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020 _a978-1-5296-2599-8
040 _cUM Bansalan College LIC
082 _2Sixth edition
_aBCir. 302.2
_bK8398c
100 _aKoprowska, Juliet, author
_917218
245 _aCommunication and interpersonal skills in social work /
_cby Juliet Koprowska
250 _aSixth edition
260 _aLondon :
_bLearning Matters,
_cc2024
300 _axix, 263 pages :
_c22 centimeters
336 _ardacontent
362 _ac2024
440 _aTransforming social work practice
_915589
504 _aIncludes bibliographical references and index.
505 _a1. Communication skills: don't they just come naturally. -- 2. What do we know about effective communication. -- 3. The human face of social work: understanding emotion and non-verbal communication. -- 4. Getting started. -- 5. Making process and managing endings. -- 6. Communicating with families. -- 7. Communicating with children. -- 8. Working with people with additional communication needs: communicative minorities. -- 9. Working with groups. -- 10. working with involuntary clients. -- 11. safety and risk: working with hostility and deception. -- 12. The demands and rewards of interpersonal work.
650 0 _aCommunication
_94897
650 0 _aInterpersonal relations.
_98062
942 _2ddc
_cBC
999 _c10660
_d10660