000 00913nam a22002177a 4500
001 6868
003 OSt
005 20250131182018.0
008 160923b xxu||||| |||| 00| 0 eng d
020 _a978-971-94195-7-0
040 _cUM Bansalan College LIC
082 _aBFil.674.94068
_bR64i
100 _91298
_aRoldan, Amelia
245 _aIntroduction to hotel and front office operations/
_cby Amelia S. Roldan
260 _aManila:
_bAR Skills Development and Management Services, Inc.,
_cc2014
300 _aii,175p.:
_bill.;
_c26.4cm.
362 _ac2014
505 _aChapter 1.--Overview of the hospitality industry --2. The rooms division & and the front office --3. Handling rooms reservations --4. The front desk --5. Bell service --6. Front office cashiering --7.Insuring guest safety --8. Room sales & guest relations.
650 0 _aHotels and motels -- Management
_91640
942 _2ddc
_cBFI
999 _c1096
_d1096