000 | 00913nam a22002177a 4500 | ||
---|---|---|---|
001 | 6868 | ||
003 | OSt | ||
005 | 20250131182018.0 | ||
008 | 160923b xxu||||| |||| 00| 0 eng d | ||
020 | _a978-971-94195-7-0 | ||
040 | _cUM Bansalan College LIC | ||
082 |
_aBFil.674.94068 _bR64i |
||
100 |
_91298 _aRoldan, Amelia |
||
245 |
_aIntroduction to hotel and front office operations/ _cby Amelia S. Roldan |
||
260 |
_aManila: _bAR Skills Development and Management Services, Inc., _cc2014 |
||
300 |
_aii,175p.: _bill.; _c26.4cm. |
||
362 | _ac2014 | ||
505 | _aChapter 1.--Overview of the hospitality industry --2. The rooms division & and the front office --3. Handling rooms reservations --4. The front desk --5. Bell service --6. Front office cashiering --7.Insuring guest safety --8. Room sales & guest relations. | ||
650 | 0 |
_aHotels and motels -- Management _91640 |
|
942 |
_2ddc _cBFI |
||
999 |
_c1096 _d1096 |