000 00886nam a22002057a 4500
001 3472
003 OSt
005 20241021160557.0
008 160929b xxu||||| |||| 00| 0 eng d
020 _a1-884015-02-6
040 _cUM Bansalan College LIC
082 _aBCir. 658.57
_bM459t
100 _91802
_aMcLaughlin, Gregory C.
245 _aTotal quality in research and development/
_cby Gregory C. McLaughlin
260 _a--Florida:
_bSt. Lucie Press
_cc1995.
300 _axv, 249p.:
_c22.7cm.
500 _aIncludes glossary and index
505 _acontents --1. total quality in R&D --2. overview of total quality --3. the present R&D paradigm 4. present R&D system 5. beginning the systematic improvement process --6. planning and diagnosing 7. tool for managing customer satisfaction --8. a view to the future --9. total quality at cornings RD&E.
942 _2ddc
_cBC
999 _c1251
_d1251