000			01050nam a22002177a 4500
001			1876
003			OSt
005			20241209165924.0
008			161117b xxu||||| |||| 00| 0 eng d
020			_a0-7172-9748-9
040			_cUM Bansalan College LIC
082			_aBRef. 658 _bD656g 1999 _2Deluxe ed.
100			_93223 _aDobson, Ann
245			_aWriting business letters: _bHow to tackle your day-to-day business correspondence successfully/ _cby Ann Dobson
250			_aDeluxe edition
260			_aHongkong : _bGrolier International Inc., _cc1999
300			_a183p.: _c24 cm.
500			_aInclude glossary and index
505			_a1. The business letter --2. Mastering the basics --3. Planning your letter --4. Presenting your letter --5. Using word processing systems --6.Letters to customers and suppliers --7. Letters to promote the company --8. Letters dealing with accounts problems --9. Letters on staff matters --10. Letters for overseas --11. Letters on tricky subjects --12. Personal business letters.
942			_2ddc _cBREF.
999			_c2261 _d2261