000 01090nam a22002177a 4500
001 1863
003 OSt
005 20241209165811.0
008 161117b xxu||||| |||| 00| 0 eng d
020 _a0-7172-9738-1
040 _cUM Bansalan College LIC
082 _aBRef. 658
_bD656g 1999
_2Deluxe ed.
100 _93223
_aDobson, Ann
245 _aHow to communicate at work :
_bMaking a success of your working relationships /
_cby Ann Dobson
250 _aDeluxe edition
260 _aHongkong :
_bGrolier International Inc.,
_cc1999
300 _a189p.:
_c24 cm.
500 _aIncludes appendix, glossary and index
505 _a1. Let's communicate --2. How to speak and listen --3. How to liaise, negotiate and persuade --4. How to stand up for yourself --5. How to use body language --6. How to deal with visitors --7. How to communicate on paper --8. How to store and present information --9. How to del with travel and meetings --10. How to use charts and graphs --11. How to manage interviews --12. How to master grammar, punctuation and spelling.
942 _2ddc
_cBREF.
999 _c2262
_d2262