000 nam a22 7a 4500
999 _c4597
_d4597
001 0048
003 OSt
005 20170814105935.0
008 170814b xxu||||| |||| 00| 0 eng d
040 _cUM Bansalan College LIC
082 _aBT/T636s/2011
100 _96176
_aTorres, Christian Jay A.
245 _aServices of Rogen, Jesselle, Jade Torres (RJJT) Lumber and General Merchandise and its Customers' Satisfaction in Municipality of Bansalan
_bAn Undergraduate Research Presented to the Faculty of University of Mindanao Bansalan College in partial fulfillment of the Requirement for the Degree of Bachelor of science in Business Administration
_cby Christian Jay A. Torres, Arianne F. Navasca, Jumar C. Roxas
260 _a--Davao del Sur.
_bUM Bansalan College,
_c2016
300 _ai, 42p:
_b29cm.
520 3 _aThis study was conducted to determine the level of services and level of satisfaction of customers of RJJT Lumber and General Merchandise in Bansalan Municipality with a total of 71 customers of said merchandise were taken as respondents. The study found out that the result of Service of RJJT Lumber and General Merchandise and Customer Satisfaction in Bansalan, Davao del Sur, and the researcher obtained the following conclusions of:1. The level of Services of RJJT Lumber and General Merchandise in terms of Products are very high; Accommodation is very high; Location is moderate; Promotion is very high. Then overall level of Customer Satisfaction of RJJT Lumber and General Merchandise in Bansalan, Dvao del Sur is moderate. 2. The level of satisfaction of customer of RJJT Lumber and General Merchandise in terms of: Product is very high; Accommodation is very high; Location is very high; Promotion is high. The overall Level of Customer Satisfaction of RJJT Lumber and General Merchandise in Bansalan, Davao del Sur is high. 3. There is a significant relationship between the services quality and customer satisfaction of RJJT Lumber and General Merchandise.
700 _96186
_aNavasca, Arianne F.
700 _96191
_aRoxas, Jumar C.
942 _2ddc
_cBT