000 | 00810nab a22002417a 4500 | ||
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999 |
_c5160 _d5160 |
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003 | OSt | ||
005 | 20190820111947.0 | ||
008 | 170815b xxumr|p| |||| 00| 0 eng d | ||
022 | _a01153544 | ||
040 | _cUM Bansalan College LIC | ||
082 |
_aBPer. 338.0405 _bEn8 |
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100 |
_95842 _aReyes, Bernadette |
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245 |
_aIn your customer's shoes : _bTo serve them better, get to know them first / _cby Bernadette Reyes. |
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260 |
_a--California, USA: _bSummit Publishing Co. Inc., _cJune 2015. |
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300 |
_aPage 43: _c26.8 cm. |
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310 | _aMonthly | ||
362 | _aVolume 15, number 160 (June 2015) | ||
440 |
_95771 _aEntrepreneur. |
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490 |
_aEntepreneur _vVolume 15, number 160 (June 2015) _x0115-3544 |
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650 |
_aCustomer services _912097 |
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650 |
_aCustomer relations _911381 |
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942 |
_2ddc _cBPER. |