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_d5160
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008 170815b xxumr|p| |||| 00| 0 eng d
022 _a01153544
040 _cUM Bansalan College LIC
082 _aBPer. 338.0405
_bEn8
100 _95842
_aReyes, Bernadette
245 _aIn your customer's shoes :
_bTo serve them better, get to know them first /
_cby Bernadette Reyes.
260 _a--California, USA:
_bSummit Publishing Co. Inc.,
_cJune 2015.
300 _aPage 43:
_c26.8 cm.
310 _aMonthly
362 _aVolume 15, number 160 (June 2015)
440 _95771
_aEntrepreneur.
490 _aEntepreneur
_vVolume 15, number 160 (June 2015)
_x0115-3544
650 _aCustomer services
_912097
650 _aCustomer relations
_911381
942 _2ddc
_cBPER.