| 000 | 00935nam a22002057a 4500 | ||
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| 003 | OSt | ||
| 005 | 20241023182906.0 | ||
| 008 | 191024b ||||| |||| 00| 0 eng d | ||
| 020 | _a0-9634030-7-9 | ||
| 040 | _cUM Bansalan College LIC | ||
| 082 |
_aBCir.378.1 _bL58t 1994 |
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| 100 |
_913268 _aLewis,Ralph G. |
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| 245 |
_aTotal quality in higher education/ _cby Ralph G. Lewis and Douglas H. Smith |
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| 260 |
_a--U.S.A: _bSt. Lucie Press, _cc1994 |
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| 300 |
_axiii-p.321 _bill.; |
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| 500 | _aIncludes glossary and index. | ||
| 505 | _a--Contents 1.Why total quality? --2.Overview of total quality --3.The house of quality --4.Strategy management --5.Process management --6.Project management and team management --7.Individual management and task management --8.Implementation: The transforming process --9.ISO 9000 in training and education:Avieew to the future. | ||
| 700 |
_913275 _aSmith, Douglas H. |
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| 942 |
_2ddc _cBC |
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| 999 |
_c8764 _d8764 |
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