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020 _a978-981-48-7845-6
040 _cUM Bansalan College LIC
082 _2Philippine Edition
_aBFil. 658.562
_bC69o
100 _aCollier, David Alan
_914679
245 _aOperations management and total quality management/
_cby David Alan Collier
260 _aSingapore:
_bCengage Learning Asia Pte Ltd.
_cc2020
300 _a697 pages:
362 _ac2020
500 _aIncludes index
505 _aChapter I. Operations Management and Value Chains.-- Chapter II. Operations Strategy.-- Chapter III. Technology and Opeations Management.-- Chapter IV. Goods and Service Design.-- Chapter V. Process Selection, Design, and Analysis.-- Chapter VI. Facility and Work Design.-- Chapter VII. Forecasting and Demand Planning.-- Chapter VIII. Capacity Management.-- Chapter IX. Managing Inventories in Supply Chains.-- Chapter X. Supply Chain Management and Logistics.-- Chapter XI. Resource Management.-- Chapter XII. Operations Scheduling and Sequencing.-- Chapter XIII. Lean Operating Systems.-- Chapter XIV. Project Management.-- Chapter XV. Introduction to Quality.-- Chapter XVI. Customer Focus.-- Chapter XVII. Workforce Focus.-- Chapter XVIII. Process Focus.-- Chapter XIX. Design for Quality and Product Excellence.-- Chapter XX. Process Improvement and Six Sigma.-- Chapter XXI. The Baldridge Framework for Performance Excellence.
650 0 _aManagement
_97
650 _aQuality control
_94841
700 _aEvans, James
_914680
700 _aLindsay, William
_914681
942 _2ddc
_cBRES
999 _c9575
_d9575